Build your future with a leader in technical services and telecommunications.
We’re looking for a skilled Field Operations Technician to join a growing team that values innovation, safety, and exceptional customer service. If you have a strong background in telecommunications, a knack for problem-solving, and a passion for helping customers, this opportunity is for you.
Perform installation, repair, configuration, and testing of moves, additions, changes, and disconnects (MACD) on Nokia, Infinera, and Ciena equipment.
Support customer optical, electrical, voice, and data services.
Conduct circuit testing using optical time domain reflectometers (OTDR).
Install and repair internet, copper and fiber cabling, rack-mounted routers, and demarcation extensions.
Diagnose and resolve technical issues — from cable runs to card swaps and data circuit installations.
Ensure compliance with company safety programs and operational standards.
Deliver best-in-class customer service, building trust through professionalism, empathy, and integrity.
Experience in telecommunications, electronics, cabling, or fiber business installation and service.
A technical diploma or degree (preferred but not required).
Strong computer skills, especially with Microsoft Office Suite.
Excellent communication and interpersonal skills.
Proven ability to work independently in dynamic field environments.
A positive, customer-first mindset and ability to de-escalate concerns with professionalism.
On-call, evening, and weekend availability required.
Physically active role — includes lifting up to 50 lbs, working at heights or in confined spaces, and in various weather conditions (when safe).
About Us
TPD is a leading workforce solutions provider with a mission to help organizations perform and people succeed.
We partner with over 200 companies across North America, specializing in Business Professionals, Warehouse & Distribution staff, and technical roles in Mining and Aviation.
Whether you’re starting, changing, or advancing your career, TPD is here to support your success.
Let’s get to work!
We are proud to be an Equal Employment Opportunity employer and value the strength that diversity brings to the workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability, veteran status, or any other protected characteristic. Accommodations are available upon request for candidates throughout the selection process.
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