Work-from-Home Customer Service Agent Job at American Income Life, Virginia Beach, VA

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  • American Income Life
  • Virginia Beach, VA

Job Description

Become Part of Our Legacy — Protecting Families Since 1951

Remote Work Opportunity | Benefit Specialist | Full-Time

Join a trusted organization that has proudly supported  working-class families since 1951 , providing life, accident, and supplemental health coverage to  union members, credit unions, and associations .

We’re seeking  motivated Specialists to carry our mission forward—helping families secure their futures through virtual consultations from the comfort of your home.

Requirements / Responsibilities / Rewards

  • Contact clients who have requested information about their benefits.
  • Schedule and conduct in-depth  virtual benefit reviews via Zoom .
  • Guide clients through their  benefits enrollment process with clarity and care.
  • Complete a simple report card after each review to ensure quality service.

Who We Are

We are a  Fortune 600 company and part of the  Globe Life family , representing the  largest distribution network within the American Income Life Division.

Our partnerships include the  Dallas Cowboys and  Texas Rangers Ballpark , and our reach spans across North America. We are consistently recognized as one of the  best workplaces in the country for our people-first culture and commitment to growth.

What We’re Looking For

  • Excellent communication and interpersonal skills.
  • Basic computer proficiency and comfort with virtual meetings.
  • Strong work ethic and dedication to providing top-tier service.
  • Energetic, engaging, and professional demeanor.
  • Great time management and organizational skills.
  • Leadership experience (preferred but not required).

What You’ll Get

  • Fully remote – work from anywhere in the U.S.
  • Weekly compensation plus  bonus-based contracts .
  • Medical insurance reimbursement after qualification.
  • Comprehensive life insurance coverage for added peace of mind.
  • Flexible schedule designed around your lifestyle.
  • Retirement plan to secure your future.
  • Renewal opportunities recognizing long-term success and loyalty.

Join Us

If you’re passionate about  protecting families and ready to be part of a proud, purpose-driven legacy, apply today to start a  rewarding work-from-home career with unlimited potential!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Job Tags

Full time, Remote work, Flexible hours,

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