Job Description
SUMMARY: The selected candidate will be responsible for Bell’s next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills.
JOB RESPONSIBILITIES: - Own Teamcenter Administration for the Bell enterprise, consulting with business leaders and application users to deliver technical and functional solutions
- Lead activities to design, build, and test delivery systems and components for Bell’s IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others
- Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks
- Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks
- Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements
- Provide quick and efficient support of incidents and outages
- Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates
- Work effectively with process owners and SMEs to understand business requirements
- Create/update support documentation, ensuring accuracy and appropriate detail
EDUCATION REQUIREMENTS: - Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or similar is required
POSITION REQUIREMENTS: - 5+ years of experience with application and Windows server administration
- 5+ years of Teamcenter system administration
- Experience implementing and upgrading Teamcenter
- Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences
- Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.)
- Demonstrated teamwork and collaboration in a professional setting
- Strong problem solving and critical thinking skills
- Ability to work independently and as part of a team
- Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly
- Temp to Perm
PREFERRED SKILLS: - Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.)
- Exposure to Logistics Systems and/or Service Bill of Material
- Basic understanding of databases
- Familiarity with Linux OS
- Strong organizational, analytical, multitasking, and time management skills
- Ability to mentor peers on required skillsets and process knowledge
Job Tags
Permanent employment, Contract work, Temporary work,