Job Description

We are looking for an experienced, strategic, and results-driven Senior Account Manager to lead and grow a dedicated portfolio of high-value clients. In this role, you will serve as a trusted advisor, building long-term partnerships while driving measurable success across digital campaigns.

This role is ideal for a seasoned professional who excels in client communication, thrives in fast-paced environments, and has a proven track record of elevating accounts to new levels of performance. You will be pivotal in driving client satisfaction, retention, and revenue growth, positioning our agency as the partner of choice for market-leading results.

Responsibilities

• Manage high-value and key client accounts
• Lead client communication and serve as the main point of contact between clients and our team
• Communicate consistently, responsively, and proactively to the client's points of contact
• Analyze campaign data and provide insights to clients regarding performance
• Share new services and recommendations to clients in their best interest
• Continuously monitor campaign performance and optimize campaigns as needed
• Collaborate with internal team members to ensure client goals are met
• Create monthly reports for clients summarizing campaign performance and next steps
• Keep abreast of trends, changes, and competitor actions that might affect our clients, and highlight our expertise to build trust and potential impact on clients’ campaigns
• Effectively manage priorities and multiple projects within your client portfolio and for internal teams

Requirements

• 4-5 years of experience in an Account Management role within a digital marketing agency.
• Proven track record of managing successful omnichannel campaigns for clients
• Experience working with campaign diagnostic tools: Ahrefs, SEMrush, GSC, GA4
• Working knowledge of multiple core marketing channels: SEO, PPC, Local Service Ads, Paid Social, Organic Social, & Design & Development
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage multiple clients and campaigns at once

Benefits

• Starting from $80,000; pay commensurate with experience + commission 
• Work remotely from home
• Unlimited PTO + 1 Wellness Day per Month
• 3% Match SIMPLE IRA
• 100% Health Insurance (including fully employer-funded coverage)

Job Tags

Remote job, Full time, Local area, Work from home,

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