Senior Business Applications Specialist - CHARLOTTE Job at USAA, Charlotte, NC

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  • USAA
  • Charlotte, NC

Job Description

Salary: $93,770 - 179,240 per year Requirements:

  • A bachelor's degree; OR 4 additional years of relevant experience may replace the degree.
  • A minimum of 6 years of experience in analyzing IT business processes, software application design, and/or IT documentation, alongside knowledge of application data systems and operational processes.
  • Proven understanding of application administration and the software development lifecycle, including testing execution.
  • Proficiency in developing and maintaining documentation related to workflows and business requirements, as well as the technical functionality of IT applications.
  • Advanced skills in Microsoft Office tools.
  • Familiarity with risks and controls, including experience in identifying and addressing gaps, documenting controls, and testing them.
  • Successful completion of an analyst assessment may be required.
Responsibilities:
  • Provide analytical and advisory support to stakeholders in making decisions regarding business and application direction, considering current and future needs.
  • Maintain a thorough understanding of business processes, applications, and strategic direction to guide customers in identifying, researching, and analyzing technology solutions.
  • Collaborate and share information with team members and stakeholders to identify and address dependencies, risks, and opportunities.
  • Investigate complex business challenges that necessitate advanced knowledge of business principles and theories.
  • Analyze and document business requirements for application and data systems, guiding the testing and implementation of new or modified systems as needed.
  • Lead initiatives in designing and managing standards and policies for documentation relating to applications and end-user customer interactions.
  • Contribute to setting system documentation standards and quality assurance methods for systems and applications.
  • Provide guidance and coaching to team members and offer input on performance and development plans.
  • Ensure all risks tied to business activities are effectively identified, assessed, monitored, and managed according to risk and compliance procedures.
Technologies:
  • Support
  • GraphQL
  • Python
  • SQL
  • Security

More:

At our company, we aim to empower our members to attain financial stability through competitive products, exceptional service, and trusted advice, particularly for the military community and their families. Our core values of honesty, integrity, loyalty, and service dictate how we engage with one another and our members. As a Business Applications Analyst Senior, you will engage in complex analytical, business, and technical support related to key business functions and IT platforms. This role requires you to be in-office 4 days a week, located in either San Antonio or Charlotte, NC. Please note that relocation assistance is not available for this role.
The compensation range for this position is $93,770 - $179,240. We do not offer visa sponsorship for this role, so please apply only if you do not require immigration support. Our benefits include comprehensive insurance plans, retirement savings options, paid time off, and programs that support your physical, emotional, and financial well-being. We encourage interested candidates to apply promptly, as this posting will stay open until the position is filled. We are an Equal Opportunity Employer and welcome applications from all qualified individuals.

last updated 44 week of 2025

Job Tags

Full time, Work at office, Relocation package,

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