Job Description

Hours and Location:

• Weekdays 7:45AM – 5:15 PM.
• Primary: 2701 S Hwy 183, Leander, TX.
• As Needed: 1106 Clayton Lane, Austin, TX.
• As Needed: 1500 West 38th Street, Austin, TX.

Essential Functions:

• Greet patients professionally in person and on the phone.
• Optimize provider schedules and patient satisfaction with efficient scheduling. Schedule patients for comprehensive physical screening.
• Notify Medical Assistants of patient arrivals.
• Comfort patients by anticipating anxieties and effectively answering patient questions.
• Update patient records.
• Verify financial records and collect patient co-pays and charges while filing and expediting claims. Verify insurance benefits and additional benefits to EMR.
• Work with existing patients to schedule yearly wellness exams.
• Obtain prior authorizations or referrals.
• Maintain office inventory and equipment by anticipating supply needs and placing supply orders.
• Follow all HIPAA regulations.
• Strong written and verbal communication skills.

Education and Experience:

• Experience in Prior authorizations and Referrals.
• EMR Systems. Preferably e-ClinicalWorks.
• POSITIVE, professional attitude, and code of conduct.
• Medical Assistant Experience preferred; experience rooming patients, taking vitals, recording vitals and medical history, assessing and documenting patients’ needs.

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