Medical Receptionist Job at Family Medicine Austin, Leander, TX

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  • Family Medicine Austin
  • Leander, TX

Job Description

Hours and Location:

  • Weekdays 7:45AM – 5:15 PM.
  • Primary: 2701 S Hwy 183, Leander, TX.
  • As Needed: 1106 Clayton Lane, Austin, TX.
  • As Needed: 1500 West 38th Street, Austin, TX.

Essential Functions:

  • Greet patients professionally in person and on the phone.
  • Optimize provider schedules and patient satisfaction with efficient scheduling. Schedule patients for comprehensive physical screening.
  • Notify Medical Assistants of patient arrivals.
  • Comfort patients by anticipating anxieties and effectively answering patient questions.
  • Update patient records.
  • Verify financial records and collect patient co-pays and charges while filing and expediting claims. Verify insurance benefits and additional benefits to EMR.
  • Work with existing patients to schedule yearly wellness exams.
  • Obtain prior authorizations or referrals.
  • Maintain office inventory and equipment by anticipating supply needs and placing supply orders.
  • Follow all HIPAA regulations.
  • Strong written and verbal communication skills.

Education and Experience:

  • Experience in Prior authorizations and Referrals.
  • EMR Systems. Preferably e-ClinicalWorks.
  • POSITIVE, professional attitude, and code of conduct.
  • Medical Assistant Experience preferred; experience rooming patients, taking vitals, recording vitals and medical history, assessing and documenting patients’ needs.

Job Tags

Full time, Work at office, Weekday work,

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