Job Description

Are you ready to join a dynamic team that takes pride in delivering exceptional service? As a Delivery Driver at Vesta Home, you’ll play a key role in ensuring our customers receive their furnishings in perfect condition and on time. Vesta Home is renowned for its high-quality home furnishings and exceptional customer service. We are looking for responsible, motivated drivers who are committed to going the extra mile to ensure every delivery meets our standards. Join us and become part of a team that transforms houses into homes through top-tier delivery and care. We offer competitive pay, ranging from $23 to $25 per hour, depending on your experience.

About Vesta Home: Vesta Home is a leader in the home furnishings industry, known for its innovative designs and outstanding customer service. Our commitment is to create stunning, comfortable living spaces that exceed our clients' expectations. As a Delivery Driver, you will play a pivotal role in this mission, ensuring that our products are delivered on time and set up perfectly.

Requirements

Key Responsibilities:

• Efficient Delivery & Setup:
• Safely operate all vehicles within our fleet, 16-foot box truck, 26-foot box truck, sprinter vans and follow all traffic laws and Department of Transportation (DOT) regulations.
• Load furniture and home décor products into the truck at the warehouse and ensure that they are secured properly.
• Deliver and unload furniture to residential and commercial locations, meeting delivery schedules.
• Set up furniture on-site, arranging items in homes to create a polished, lived-in look that aligns with Vesta Home’s standards.
• Hang art, mirrors, and other wall décor as needed using proper tools and techniques for safe and secure installation.
• Effectively communicate with dispatch. Provide timely updates throughout the day on the progress, and completion of tasks.
• Take direction from the dispatcher to ensure efficient delivery routes and respond to any updates or changes as needed.
• Take direction from the designer onsite as directed by the Delivery and Logistics Manager, ensuring that the furniture placement meets design standards while filtering up any issues or concerns to the Delivery Manager as needed.
• Vehicle & Inventory Management:
• Perform daily vehicle inspections (DVIR) to ensure the truck is in optimal working condition and report any maintenance needs to the logistics supervisor.
• Use a warehouse management system (WMS) or scanning device to verify products, confirm orders systematically, and ensure that items are accurately tracked during loading and unloading.
• Physically load and remove products from the truck, ensuring inventory records are precise.
• Restock and organize tools, hardware, and other delivery supplies in accordance with the manager’s specifications.
• Quality & Customer Service:
• Clean and prepare furniture before delivery, ensuring that each piece is in pristine condition upon arrival at the customer's location.
• Communicate professionally with customers to provide updates on delivery windows, answer questions, and address any concerns.
• Represent Vesta Home’s brand by maintaining a courteous and customer-focused demeanor during all interactions.
• Warehouse Assistance:
• Assist in the warehouse as needed, including tasks such as inventory management, order picking, and staging products for upcoming deliveries.
• Contribute to a collaborative and efficient team environment in both the warehouse and on the road.
• Work in the Download and Cleaning department or where management sees fit.
• In the download department, scan items into the warehouse, unwrap and inspect products for quality assurance, apply protective coverings, and organize items in designated areas.
• Adaptability & Flexibility:
• Be prepared to take on additional duties as assigned by the manager to support the smooth operation of deliveries and warehouse functions.
• Adapt to changes in delivery routes, schedules, and customer needs with a positive attitude and a focus on problem-solving.

Technical Skills:

• Proficient in using the DispatchTrack platform for route management and communication.
• Ability to add photos before and after the installation of furniture to document quality.
• Take and submit photos of any questionable items or potential damage to ensure clear communication with the warehouse team and customers.
• Familiarity with warehouse management systems (WMS) and scanning devices for inventory management.
• Use of tools such as drills, hammers, and levels for assembling furniture and installing wall décor.

Key Requirements:

• Valid and clean driver's license with appropriate endorsements for operating box trucks.
• Proven experience in driving box trucks, furniture delivery, and furniture setup.
• Strong physical capability to lift, move, and handle heavy furniture items safely.
• Solid understanding of DOT regulations and road safety protocols.
• Conversational english required
• High attention to detail, particularly when setting up furniture in homes to create a polished appearance.
• Excellent time management skills to meet delivery deadlines while maintaining safety standards.
• Strong communication skills for interacting with customers and internal teams professionally.
• Willingness to undergo ongoing training to stay up-to-date with best practices.

Management retains the right to modify or add responsibilities as needed.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and passionate team.
• Career growth and development opportunities.
• Be a part of a company dedicated to excellence and innovation in the luxury home staging industry.

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