Salary: $103,450 - 197,730 per year Requirements:
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At USAA, we are committed to empowering our members towards financial security through top-notch products, exceptional service, and reliable advice. We aim to be the premier choice for the military community and their families, guided by our core values of honesty, integrity, loyalty, and service. In the role of Business Support Analyst Lead, I will entrust you with the task of analyzing and evaluating complicated Enterprise business data to uncover opportunities for optimizing our contact centers. You will engage with key partners, develop actionable recommendations, and oversee their implementation while tackling essential team functions to meet current and future business objectives.
This position is based in a flexible work environment, requiring attendance in the office 4 days a week at one of our locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Charlotte, NC; or Tampa, FL. Please note that relocation assistance is not available. We offer a competitive salary range of $103,450 - $197,730, contingent on your experience and market factors, along with potential pay incentives based on performance. USAA is proud to provide outstanding benefits to our employees, including comprehensive medical, dental, and vision plans, retirement options, life insurance, parental benefits, and a generous paid time off program. We encourage you to apply promptly, as we accept applications on a rolling basis until the role is filled. USAA is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds.last updated 44 week of 2025
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