Job Description

Key Responsibilities

Leasing & Resident Relations

• Show and lease available apartments; explain lease terms and process applications.
• Communicate with current and prospective tenants; address questions, concerns, and complaints.
• Conduct move-in and move-out inspections and complete required documentation.
• Manage lease renewals, prepare renewal paperwork, and update leasing binders.
• Maintain accurate tenant files including leases, correspondence, and payment records.
• Assist with rent collection and related reporting.
• Coordinate with vendors for repairs and resident issues.
• Support the Property Manager with additional leasing and resident-related tasks as needed.

Financial Duties

• Assist with tracking property expenses.
• Process invoices, rent payments, and utility bills.
• Handle 40B Affordable Program rental applications and recertifications.
• Provide financial administrative support to the Property Manager.

Maintenance Coordination

• Log, prioritize, and track incoming maintenance requests.
• Coordinate with maintenance staff and vendors to ensure timely completion.
• Follow up with residents to ensure satisfaction and resolution.

Qualifications

• Prior experience in property management, leasing, or real estate preferred.
• Strong communication and interpersonal skills.
• Excellent organization and time-management abilities.
• Proficient with property management software (Yardi preferred) and Microsoft Office Suite.
• Ability to multitask and resolve issues effectively.
• Reliable, proactive, and detail-oriented.
• Knowledge of State and Federal Fair Housing Laws is a plus.

Schedule

• Monday–Friday
• Occasional weekends or evenings during peak leasing seasons or emergencies.

Compensation

• $27–$30/hr, based on experience.

Benefits

• Competitive benefits package including:
  • 401(k) with company matching
  • Health, Dental, and Vision insurance
  • Paid time off
  • Retirement plans

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BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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