Job Description

Join HomePro , a leader in home automation, security, and entertainment services throughout Texas. We are dedicated to delivering outstanding customer experiences and cutting-edge technology solutions. As we continue to grow, we’re seeking a motivated After Market Appointment Setter to help our customers access our latest products and services. Become a vital member of our team and make an impact in a fast-paced, supportive environment.

Key Responsibilities – After Market Appointment Setter

• Engage current and prospective customers over the phone and by email to schedule appointments for after market home technology solutions and services.
• Effectively communicate product information, service offerings, and promotions to generate interest and set qualified appointments.
• Manage assigned leads, tracking interactions and follow-ups in our customer relationship management (CRM) system.
• Collaborate with the sales team to ensure seamless customer handoff and a positive appointment experience.
• Provide exceptional service by answering questions, overcoming objections, and addressing concerns with professionalism and empathy.
• Meet or exceed individual and team appointment setting goals and key performance indicators (KPIs).
• Maintain up-to-date knowledge of HomePro’s full range of after market products and services.

Skills and Qualifications for a Successful Appointment Setting Career

• Strong communication skills, both verbal and written, with a customer-centric approach.
• Excellent interpersonal skills to engage and build rapport with a diverse range of customers.
• Detail-oriented with strong organizational and time-management abilities.
• Previous experience in customer service, call center, telemarketing, or appointment setting preferred.
• Familiarity with CRM software is a plus.
• Ability to work independently and collaboratively in a team environment.
• Driven, goal-oriented, and positive attitude.
• Comfortable working in a fast-paced, target-driven environment.

Educational and Experience Requirements – Home Technology Appointment Setter

• High school diploma or GED required.
• At least 1 year of related experience in customer service or appointment setting preferred.
• Experience in home automation, security, or technology a plus, but not required.

Compensation, Benefits, and Career Growth Opportunities

• Competitive hourly wage plus incentive-based bonuses for appointments set and completed.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and company holidays for a healthy work-life balance.
• Exclusive employee discounts on home technology products and services.
• Career development opportunities within a rapidly growing tech company.

Why Join HomePro?

At HomePro, your contributions are valued and your growth is supported. We foster a collaborative, inclusive environment where you can thrive, learn from industry leaders, and make a difference for our customers every day. We celebrate diversity and encourage applicants from all backgrounds to apply.

If you have a passion for customer engagement, are driven to succeed, and want to help homeowners access the latest in home technology, HomePro is the place for you. Apply today and set the stage for a rewarding career!

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*HomePro is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.*

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